web analytics
May 29, 2015 / 11 Sivan, 5775
At a Glance
Sections
Sponsored Post


Aviv Tsalik: My Champion


Aviv Tsalik

Aviv Tsalik

She was a voice on the telephone, a pleasant, friendly voice: “How can I help you?”

I had heard this question in the past five weeks more time than I care to remember. As soon as I explained what my quest was the questioner would switch me to another voice on the telephone, then onto another, and another, without any results. This went on daily ever since we moved to a new apartment and wished to have our landline telephone number reinstated, instead of the temporary one arbitrarily assigned by the company.

The third switch, to the technical department, had yielded gruff and curt replies, ending with unintelligible assertions and my deepening despair.

Anticipating a repeat performance, I described my problem with a sigh and the young voice, remaining friendly, promised to investigate. She continued delving into the intricacies of the matter, and, at the end of twenty minutes, the problem was solved — the elusive phone number was reinstated!

I was delighted and incredulous. “How did you do it? How did you achieve in twenty minutes what numerous others, men and women, did not for the past five weeks?” I asked. In response to my expression of joy and amazement the young woman revealed that her assignment was to connect me to another employee better suited for the task but, hearing despair in my voice, she decided to “l’hagdil et roshi” (to enlarge my head) and carry the task to its conclusion, even though it was beyond her assignment.

In Israel the expression, having a “rosh katan” (having a small head) depicts people who do as they are told without thinking. On the other hand, having a “rosh gadol” (having a big head), portrays those who in order to achieve a goal are willing to make independent decisions beyond the limits of their job or their authority.

Aviv Tsalik, the young girl in question, being moved by despair in my voice, took it upon herself to help me, despite the rules of her position. I believe this quality renders a person above the norm. I believe, Aviv Tsalik has the makings of a future leader.

She was born in Kiryat Motzkin, a small town in Israel, twenty-two years ago to parents Yael and Israel Tsalik, employees of Bezeq, Israel’s central telephone company. Aviv studied drawing and graphic design at the ORT Motzkin School, which enabled her to serve in the army as a “systems assimilator, training soldiers and officers in computer applications and military software programs.”

Aviv Tsalik, who now works for the Netvision Company, helping customers with computer problems, reveals that in the future she would like to study social work because, in her words, social work “is a unique profession rich with meaning, action and the power to make a difference.” As a social worker Aviv hopes to “help clients deal not only with how they feel about a situation, but also with what they can do, with what they can achieve.”

I listen to these words with the joy of having discovered a secret treasure. These words divulge the true nature of the young person I encountered at the other end of the telephone, one who wishes to exercise an impact, to champion a cause or a person – a future leader..

About the Author:


If you don't see your comment after publishing it, refresh the page.

Our comments section is intended for meaningful responses and debates in a civilized manner. We ask that you respect the fact that we are a religious Jewish website and avoid inappropriate language at all cost.

If you promote any foreign religions, gods or messiahs, lies about Israel, anti-Semitism, or advocate violence (except against terrorists), your permission to comment may be revoked.

No Responses to “Aviv Tsalik: My Champion”

Comments are closed.

Current Top Story
What's happened to NYC's Celebrate Israel Parade?
Israel Rejects as ‘False’ UJA Federation’s Claims about Israel Parade ‘Inclusion’
Latest Sections Stories
West-Coast-logo

Tal Dimenstein has been selected to present her ELI Talk about Appreciation during this year’s conference in Chicago.

How is it possible that some of our people cannot see what I see, the miracle of the existence of the state of Israel?

Birobidzhan railway station sign is the world’s only one spelling the town’s name in Yiddish letters

She’s seen as a poster child for The Jewish Home’s efforts to reach beyond its Orthodox base.

Girls don’t usually learn Gemara. Everyone knows that.

Mordechai and his men shared a strong mutual loyalty.

“Can I wear tefillin in the bathroom?” That was the question US Private Nuchim Lebensohn wrote to Mike Tress, president of the Agudath Israel Youth Council, in a letter dated November 18, 1942. Lebensohn was not your typical young American GI. Polish by birth, he was forty-three years old and married when he was drafted […]

To what extent is your child displaying defiance?

This therapist kept focusing on how “I could do better,” never on how we could make the marriage work.

Mistrust that has lingered after the fiasco in Ferguson, Missouri, has edged the issue forward.

“The observance of a kosher diet is a key tenet of Judaism, and one which no state has the right to deny,” said Nathan Diament, executive director for public policy of the Orthodox Union.

More Articles from Prof. Livia Bitton-Jackson
Sarit Ben Yehuda Georgi

This belief was coupled with the spirit of “Am Yisrael HaShalem” (One United People), in the Ben Yehuda household: to love and help all Jews without distinction.

Lia van Leer

It was Lia van Leer who changed the image of filmmaking in Israel so that it is now seen as an expression of culture and not mere entertainment.

In 1756, when the ominous threat of Islamic terror against Jews reached Tunis as well, Friha became one of its tragic victims.

Brigitte was a nine-year-old girl when Islamic militants launched an assault on a Lebanese military base and destroyed her home.

This led to a shouting match between the judges and what could have been the end of the show.

In 1939, Chuchill challenged the common notion that Jewish immigration to Palestine uprooted Arabs

Her cherished plan to take the Hebrew theater group Habimah to Eretz Yisrael was not greeted with enthusiasm by the actors.

“Two nations are in your womb, and two peoples shall divide within you.”

Printed from: http://www.jewishpress.com/sections/jewess-press/impact-women-history/aviv-tsalik-my-champion/2013/06/14/

Scan this QR code to visit this page online: