web analytics
March 29, 2015 / 9 Nisan, 5775
At a Glance
Sections
Sponsored Post


Aviv Tsalik: My Champion


Aviv Tsalik

Aviv Tsalik

She was a voice on the telephone, a pleasant, friendly voice: “How can I help you?”

I had heard this question in the past five weeks more time than I care to remember. As soon as I explained what my quest was the questioner would switch me to another voice on the telephone, then onto another, and another, without any results. This went on daily ever since we moved to a new apartment and wished to have our landline telephone number reinstated, instead of the temporary one arbitrarily assigned by the company.

The third switch, to the technical department, had yielded gruff and curt replies, ending with unintelligible assertions and my deepening despair.

Anticipating a repeat performance, I described my problem with a sigh and the young voice, remaining friendly, promised to investigate. She continued delving into the intricacies of the matter, and, at the end of twenty minutes, the problem was solved — the elusive phone number was reinstated!

I was delighted and incredulous. “How did you do it? How did you achieve in twenty minutes what numerous others, men and women, did not for the past five weeks?” I asked. In response to my expression of joy and amazement the young woman revealed that her assignment was to connect me to another employee better suited for the task but, hearing despair in my voice, she decided to “l’hagdil et roshi” (to enlarge my head) and carry the task to its conclusion, even though it was beyond her assignment.

In Israel the expression, having a “rosh katan” (having a small head) depicts people who do as they are told without thinking. On the other hand, having a “rosh gadol” (having a big head), portrays those who in order to achieve a goal are willing to make independent decisions beyond the limits of their job or their authority.

Aviv Tsalik, the young girl in question, being moved by despair in my voice, took it upon herself to help me, despite the rules of her position. I believe this quality renders a person above the norm. I believe, Aviv Tsalik has the makings of a future leader.

She was born in Kiryat Motzkin, a small town in Israel, twenty-two years ago to parents Yael and Israel Tsalik, employees of Bezeq, Israel’s central telephone company. Aviv studied drawing and graphic design at the ORT Motzkin School, which enabled her to serve in the army as a “systems assimilator, training soldiers and officers in computer applications and military software programs.”

Aviv Tsalik, who now works for the Netvision Company, helping customers with computer problems, reveals that in the future she would like to study social work because, in her words, social work “is a unique profession rich with meaning, action and the power to make a difference.” As a social worker Aviv hopes to “help clients deal not only with how they feel about a situation, but also with what they can do, with what they can achieve.”

I listen to these words with the joy of having discovered a secret treasure. These words divulge the true nature of the young person I encountered at the other end of the telephone, one who wishes to exercise an impact, to champion a cause or a person – a future leader..

About the Author:


If you don't see your comment after publishing it, refresh the page.

Our comments section is intended for meaningful responses and debates in a civilized manner. We ask that you respect the fact that we are a religious Jewish website and avoid inappropriate language at all cost.

If you promote any foreign religions, gods or messiahs, lies about Israel, anti-Semitism, or advocate violence (except against terrorists), your permission to comment may be revoked.

No Responses to “Aviv Tsalik: My Champion”

Comments are closed.

Current Top Story
18,000 Iranian Centrifuges
Netanyahu Warns Iran-Yemen-Nuclear Deal Axis ‘Dangerous to Humanity’ [video]
Latest Sections Stories
Neuman-Rabbi-M-Gary

Are we allowed to lie for shalom bayis? It would seem so, but what might be a healthy guideline for when it’s okay and when it’s not?

book-To-Fill-The-Sky-With-Stars

The connection between what I experienced as a high school teenager and the adult I am today did not come easy to me.

Respler-032715

Isn’t therapy about being yourself; aren’t there different ways for people to communicate with each other?

South-Florida-logo

Jack was awarded a blue and gold first-place trophy, appropriately topped off with a golden bee.

Participating in ManiCures during the school day may feel like a break from learning, but the intended message to the students was loud and clear. Learning and chesed come in all forms, and can be fun.

Building campaign chairman Jack Gluck has led the effort over many years.

When using an extension cord always make sure to use the correct rated extension cord.

There was no question that when Mrs. Cohen entered the room to meet the teacher she was hostile from the outset.

Szold was among the founders and leaders (she served on its executive committee) of Ichud (“Unity”), a political group that campaigned against the creation of an independent, sovereign Jewish state in Eretz Yisrael.

My friend is a strong and capable Jewish woman, but she acted with a passivity that seemed out of character.

“If you don’t stand straight, you’ll never get a husband.”

First, sit down with your helpers and a pen and paper and break the jobs down into small parts.

More Articles from Prof. Livia Bitton-Jackson
Brigitte Gabriel

Brigitte was a nine-year-old girl when Islamic militants launched an assault on a Lebanese military base and destroyed her home.

LBJ-021315

This led to a shouting match between the judges and what could have been the end of the show.

In 1939, Chuchill challenged the common notion that Jewish immigration to Palestine uprooted Arabs

Her cherished plan to take the Hebrew theater group Habimah to Eretz Yisrael was not greeted with enthusiasm by the actors.

“Two nations are in your womb, and two peoples shall divide within you.”

Michal had never been away from home. And now, she was going so far away, for so long – an entire year!

Printed from: http://www.jewishpress.com/sections/jewess-press/impact-women-history/aviv-tsalik-my-champion/2013/06/14/

Scan this QR code to visit this page online: