web analytics
September 23, 2014 / 28 Elul, 5774
At a Glance
Sections
Sponsored Post
Meir Panim with Soldiers 5774 Roundup: Year of Relief and Service for Israel’s Needy

Meir Panim implements programs that serve Israel’s neediest populations with respect and dignity. Meir Panim also coordinated care packages for families in the South during the Gaza War.



Aviv Tsalik: My Champion


Aviv Tsalik

Aviv Tsalik

She was a voice on the telephone, a pleasant, friendly voice: “How can I help you?”

I had heard this question in the past five weeks more time than I care to remember. As soon as I explained what my quest was the questioner would switch me to another voice on the telephone, then onto another, and another, without any results. This went on daily ever since we moved to a new apartment and wished to have our landline telephone number reinstated, instead of the temporary one arbitrarily assigned by the company.

The third switch, to the technical department, had yielded gruff and curt replies, ending with unintelligible assertions and my deepening despair.

Anticipating a repeat performance, I described my problem with a sigh and the young voice, remaining friendly, promised to investigate. She continued delving into the intricacies of the matter, and, at the end of twenty minutes, the problem was solved — the elusive phone number was reinstated!

I was delighted and incredulous. “How did you do it? How did you achieve in twenty minutes what numerous others, men and women, did not for the past five weeks?” I asked. In response to my expression of joy and amazement the young woman revealed that her assignment was to connect me to another employee better suited for the task but, hearing despair in my voice, she decided to “l’hagdil et roshi” (to enlarge my head) and carry the task to its conclusion, even though it was beyond her assignment.

In Israel the expression, having a “rosh katan” (having a small head) depicts people who do as they are told without thinking. On the other hand, having a “rosh gadol” (having a big head), portrays those who in order to achieve a goal are willing to make independent decisions beyond the limits of their job or their authority.

Aviv Tsalik, the young girl in question, being moved by despair in my voice, took it upon herself to help me, despite the rules of her position. I believe this quality renders a person above the norm. I believe, Aviv Tsalik has the makings of a future leader.

She was born in Kiryat Motzkin, a small town in Israel, twenty-two years ago to parents Yael and Israel Tsalik, employees of Bezeq, Israel’s central telephone company. Aviv studied drawing and graphic design at the ORT Motzkin School, which enabled her to serve in the army as a “systems assimilator, training soldiers and officers in computer applications and military software programs.”

Aviv Tsalik, who now works for the Netvision Company, helping customers with computer problems, reveals that in the future she would like to study social work because, in her words, social work “is a unique profession rich with meaning, action and the power to make a difference.” As a social worker Aviv hopes to “help clients deal not only with how they feel about a situation, but also with what they can do, with what they can achieve.”

I listen to these words with the joy of having discovered a secret treasure. These words divulge the true nature of the young person I encountered at the other end of the telephone, one who wishes to exercise an impact, to champion a cause or a person – a future leader..

About the Author:


If you don't see your comment after publishing it, refresh the page.

Our comments section is intended for meaningful responses and debates in a civilized manner. We ask that you respect the fact that we are a religious Jewish website and avoid inappropriate language at all cost.

If you promote any foreign religions, gods or messiahs, lies about Israel, anti-Semitism, or advocate violence (except against terrorists), your permission to comment may be revoked.

No Responses to “Aviv Tsalik: My Champion”

Comments are closed.

SocialTwist Tell-a-Friend

Current Top Story
Drone Intercept Along Syrian Border 1
Israel Shoots Down Syrian MIG-21 After Infiltrating Israeli Airspace
Latest Sections Stories
Calmer Times. Breslov chassidim on erev Rosh Hashanah in 2012 at the grave of Rav Nachman in Uman.

As optimistic as Menachem Rosenberg is – and he said he is going to Uman – he’s sure that this year, most of the travelers will not tour other religious sites or places in Ukraine.

Three sets of three-day Yomim Tovim can seem overwhelming – especially when we are trying to stay healthy.

Plotkin-092614

Is a missed opportunity to do a mitzvah considered a sin?

Teens-Twenties-logo

The sounds and scents of the kitchen are cozy, familiar, but loud in the silence.

Everyone has a weakness. For some people it is the inability to walk past a sales rack without dropping a few hundred dollars. For others, it’s the inability to keep their house organized.

Not enjoying saying no, I often succumbed to requests viewing them as demands I couldn’t refuse.

His entire life was dedicated to Torah and he became a pivotal figure in the transmittal of the Oral Torah to the next generation.

When you don’t have anyone else to turn to… that’s when you’re tied to Hashem the closest.

While we all go to restaurants for a good meal, it is dessert, that final taste that lingers in your mouth, that is the crown jewel of any dining experience and Six Thirteen’s offerings did not disappoint.

Today, fifty years and six million (!) people later, Israel is truly a different world.

There will always be items that don’t freeze well – salads and some rice- or potato-based dishes – so you need to leave time to prepare or cook them closer to Yom Tov and ensure there is enough room in the refrigerator to store them.

In Uzbekistan, in the early twentieth century, it was the women who wore the pants.

This is an important one in raising a mentsch (and maybe even in marrying off a mentsch! listening skills are on the top of the list when I do shidduch coaching).

More Articles from Prof. Livia Bitton-Jackson
LBJ-032814-Halberstam

Over the years there has been no shortage of reporting about Devorah Halberstam, Ari’s mother. Even in Israel, thousands of miles from the Halberstam home, there have been frequent references in the media to Ari’s mother. Do you know why?

When Hitler entered Prague in March 1939, many Czech Jews managed to escape to Palestine, including Alice’s twin Mariane and her families.

Hannah believed that one must learn about the evils of the past so that they aren’t repeated.

Who is Rachel Azaria? Would you have guessed that this dynamo is a religious, 35-year-old woman, mother of four children, ranging in ages from ten years to eight months?

The relatively young Eitam battalion has become instrumental in IDF Southern Command’s Division 80’s efforts to keep up with the ever-changing security situation in Sinai after the fall of the Mubarak regime – and the entry of terrorist elements to the region.

Eishet Chayil is a hymn customarily recited on Friday evenings before sitting down to the Shabbat evening meal. It is a twenty-two verse poem at the conclusion of the book of Mishlei, describing the woman of valor as the ideal wife and mother.

The Nazi officers and their wives were flattered to have the beautiful, poised Arab aristocrat at their parties.

Printed from: http://www.jewishpress.com/sections/jewess-press/impact-women-history/aviv-tsalik-my-champion/2013/06/14/

Scan this QR code to visit this page online: