web analytics
November 28, 2014 / 6 Kislev, 5775
At a Glance
Sections
Sponsored Post
IDC Herzliya Campus A Day on Campus

To mark IDC Herzliya’s 20th anniversary, we spent a day following Prof. Uriel Reichman, IDC’s founder and president, and Jonathan Davis, VP for External Relations, around its delightful campus.



Aviv Tsalik: My Champion


Aviv Tsalik

Aviv Tsalik

She was a voice on the telephone, a pleasant, friendly voice: “How can I help you?”

I had heard this question in the past five weeks more time than I care to remember. As soon as I explained what my quest was the questioner would switch me to another voice on the telephone, then onto another, and another, without any results. This went on daily ever since we moved to a new apartment and wished to have our landline telephone number reinstated, instead of the temporary one arbitrarily assigned by the company.

The third switch, to the technical department, had yielded gruff and curt replies, ending with unintelligible assertions and my deepening despair.

Anticipating a repeat performance, I described my problem with a sigh and the young voice, remaining friendly, promised to investigate. She continued delving into the intricacies of the matter, and, at the end of twenty minutes, the problem was solved — the elusive phone number was reinstated!

I was delighted and incredulous. “How did you do it? How did you achieve in twenty minutes what numerous others, men and women, did not for the past five weeks?” I asked. In response to my expression of joy and amazement the young woman revealed that her assignment was to connect me to another employee better suited for the task but, hearing despair in my voice, she decided to “l’hagdil et roshi” (to enlarge my head) and carry the task to its conclusion, even though it was beyond her assignment.

In Israel the expression, having a “rosh katan” (having a small head) depicts people who do as they are told without thinking. On the other hand, having a “rosh gadol” (having a big head), portrays those who in order to achieve a goal are willing to make independent decisions beyond the limits of their job or their authority.

Aviv Tsalik, the young girl in question, being moved by despair in my voice, took it upon herself to help me, despite the rules of her position. I believe this quality renders a person above the norm. I believe, Aviv Tsalik has the makings of a future leader.

She was born in Kiryat Motzkin, a small town in Israel, twenty-two years ago to parents Yael and Israel Tsalik, employees of Bezeq, Israel’s central telephone company. Aviv studied drawing and graphic design at the ORT Motzkin School, which enabled her to serve in the army as a “systems assimilator, training soldiers and officers in computer applications and military software programs.”

Aviv Tsalik, who now works for the Netvision Company, helping customers with computer problems, reveals that in the future she would like to study social work because, in her words, social work “is a unique profession rich with meaning, action and the power to make a difference.” As a social worker Aviv hopes to “help clients deal not only with how they feel about a situation, but also with what they can do, with what they can achieve.”

I listen to these words with the joy of having discovered a secret treasure. These words divulge the true nature of the young person I encountered at the other end of the telephone, one who wishes to exercise an impact, to champion a cause or a person – a future leader..

About the Author:


If you don't see your comment after publishing it, refresh the page.

Our comments section is intended for meaningful responses and debates in a civilized manner. We ask that you respect the fact that we are a religious Jewish website and avoid inappropriate language at all cost.

If you promote any foreign religions, gods or messiahs, lies about Israel, anti-Semitism, or advocate violence (except against terrorists), your permission to comment may be revoked.

No Responses to “Aviv Tsalik: My Champion”

Comments are closed.

SocialTwist Tell-a-Friend

Current Top Story
A would-be preacher delivers his message of hate from the Muslim"holy site" on the Temple Mount.
Al Aqsa Mosque ‘Stand-Up’ Preacher Calls for Annihilation of the United States
Latest Sections Stories
Collecting-History-logo

Not as well known, however, is Keller’s involvement with Jewish and Israeli communities.

Rabbi Maurice Lamm

Creativity without clarity is not sufficient for writing. I am eternally thankful to Hashem for his gift to me.

This core idea of memory is very difficult to fully comprehend; however, it is essential.

Sometimes the most powerful countermove one can make when a person is screaming is to calmly say that her behavior is not helpful and then continue interacting with the rest of the family while ignoring the enraged person.

“Two nations are in your womb, and two peoples shall divide within you.”

Divorce from a vindictive, cruel spouse can be a lifelong nightmare when there are offspring.

There were many French Jews who jumped at the chance to shed their ancient identity and assimilate.

As Rabbi Shemtov stood on the stage and looked out at the attendees, he told them that “Rather than take photos with your cellphones, take a mental photo and keep this Shabbat in your mind and take it with you throughout your life.”

Yeshiva v’Kollel Bais Moshe Chaim will be holding a grand celebration on the occasion of the institution’s 40th anniversary on Sunday evening, December 7. Alumni, students, friends and faculty of the yeshiva, also known as Talmudic University of Florida, will celebrate the achievement and vision of its founders and the spiritual guidance of its educational […]

The yeshiva night accommodates all levels of Jewish education.

Recently, Fort Lauderdale has been the focus of international news, and it has not been about the wonderful weather.

Rabbi Sacks held the position of chief rabbi of the United Hebrew Congregations of the Commonwealth for 22 years until September 2013.

More Articles from Prof. Livia Bitton-Jackson
LBJ-112114

“Two nations are in your womb, and two peoples shall divide within you.”

Michal had never been away from home. And now, she was going so far away, for so long – an entire year!

Over the years there has been no shortage of reporting about Devorah Halberstam, Ari’s mother. Even in Israel, thousands of miles from the Halberstam home, there have been frequent references in the media to Ari’s mother. Do you know why?

When Hitler entered Prague in March 1939, many Czech Jews managed to escape to Palestine, including Alice’s twin Mariane and her families.

Hannah believed that one must learn about the evils of the past so that they aren’t repeated.

Who is Rachel Azaria? Would you have guessed that this dynamo is a religious, 35-year-old woman, mother of four children, ranging in ages from ten years to eight months?

Printed from: http://www.jewishpress.com/sections/jewess-press/impact-women-history/aviv-tsalik-my-champion/2013/06/14/

Scan this QR code to visit this page online: