web analytics
August 27, 2014 / 1 Elul, 5774
At a Glance
Sections
Sponsored Post
Jerusalem Mayor Nir Barkat (L) visits the JewishPress.com booth at The Event. And the Winners of the JewishPress.com Raffle Are…

Congratulations to all the winners of the JewishPress.com raffle at The Event



Aviv Tsalik: My Champion


Aviv Tsalik

Aviv Tsalik

She was a voice on the telephone, a pleasant, friendly voice: “How can I help you?”

I had heard this question in the past five weeks more time than I care to remember. As soon as I explained what my quest was the questioner would switch me to another voice on the telephone, then onto another, and another, without any results. This went on daily ever since we moved to a new apartment and wished to have our landline telephone number reinstated, instead of the temporary one arbitrarily assigned by the company.

The third switch, to the technical department, had yielded gruff and curt replies, ending with unintelligible assertions and my deepening despair.

Anticipating a repeat performance, I described my problem with a sigh and the young voice, remaining friendly, promised to investigate. She continued delving into the intricacies of the matter, and, at the end of twenty minutes, the problem was solved — the elusive phone number was reinstated!

I was delighted and incredulous. “How did you do it? How did you achieve in twenty minutes what numerous others, men and women, did not for the past five weeks?” I asked. In response to my expression of joy and amazement the young woman revealed that her assignment was to connect me to another employee better suited for the task but, hearing despair in my voice, she decided to “l’hagdil et roshi” (to enlarge my head) and carry the task to its conclusion, even though it was beyond her assignment.

In Israel the expression, having a “rosh katan” (having a small head) depicts people who do as they are told without thinking. On the other hand, having a “rosh gadol” (having a big head), portrays those who in order to achieve a goal are willing to make independent decisions beyond the limits of their job or their authority.

Aviv Tsalik, the young girl in question, being moved by despair in my voice, took it upon herself to help me, despite the rules of her position. I believe this quality renders a person above the norm. I believe, Aviv Tsalik has the makings of a future leader.

She was born in Kiryat Motzkin, a small town in Israel, twenty-two years ago to parents Yael and Israel Tsalik, employees of Bezeq, Israel’s central telephone company. Aviv studied drawing and graphic design at the ORT Motzkin School, which enabled her to serve in the army as a “systems assimilator, training soldiers and officers in computer applications and military software programs.”

Aviv Tsalik, who now works for the Netvision Company, helping customers with computer problems, reveals that in the future she would like to study social work because, in her words, social work “is a unique profession rich with meaning, action and the power to make a difference.” As a social worker Aviv hopes to “help clients deal not only with how they feel about a situation, but also with what they can do, with what they can achieve.”

I listen to these words with the joy of having discovered a secret treasure. These words divulge the true nature of the young person I encountered at the other end of the telephone, one who wishes to exercise an impact, to champion a cause or a person – a future leader..

About the Author:


If you don't see your comment after publishing it, refresh the page.

Our comments section is intended for meaningful responses and debates in a civilized manner. We ask that you respect the fact that we are a religious Jewish website and avoid inappropriate language at all cost.

If you promote any foreign religions, gods or messiahs, lies about Israel, anti-Semitism, or advocate violence (except against terrorists), your permission to comment may be revoked.

No Responses to “Aviv Tsalik: My Champion”

Comments are closed.

SocialTwist Tell-a-Friend

Current Top Story
Foreign Minister Avigdor Liberman
Political Fallout Begins From Ceasefire
Latest Sections Stories
Mordechai-082214-Armoire

As of late, vintage has definitely been in vogue in the Orthodox community.

Einhorn-082214-Water

Stroll through formal gardens, ride mountain bikes, or go rock climbing.

Teens-082214

As they fall upon us we go
To the WALL.

One minute you’re shaving shwarma off a pit, then the shwarma guy tells you he read a (fake) WhatsApp that the boys are dead.

I probe a little deeper and Shula takes me into the world of phantom pains and prosthetic limbs.

This went on until she had immersed eighty times, and then Hashem at last took pity upon her.

Because Menachem lives in Israel, he can feel the ruach in the air.

Perhaps you can reach a compromise during this news frenzy, whereby you will feel more comfortable while he can still follow the latest events.

Leon experienced the War of Independence from a soldier’s perspective, while remaining true to his Jewish ideals and beliefs.

Chabad of Arizona centers recently hosted an evening of remembrance to mark the 20th yahrzeit of the Lubavitcher Rebbe.

A CPE class at Kingsbrook Jewish Medical Center in Brooklyn was tailor made for Orthodox participants.

More Articles from Prof. Livia Bitton-Jackson
LBJ-032814-Halberstam

Over the years there has been no shortage of reporting about Devorah Halberstam, Ari’s mother. Even in Israel, thousands of miles from the Halberstam home, there have been frequent references in the media to Ari’s mother. Do you know why?

When Hitler entered Prague in March 1939, many Czech Jews managed to escape to Palestine, including Alice’s twin Mariane and her families.

Hannah believed that one must learn about the evils of the past so that they aren’t repeated.

Who is Rachel Azaria? Would you have guessed that this dynamo is a religious, 35-year-old woman, mother of four children, ranging in ages from ten years to eight months?

The relatively young Eitam battalion has become instrumental in IDF Southern Command’s Division 80’s efforts to keep up with the ever-changing security situation in Sinai after the fall of the Mubarak regime – and the entry of terrorist elements to the region.

Eishet Chayil is a hymn customarily recited on Friday evenings before sitting down to the Shabbat evening meal. It is a twenty-two verse poem at the conclusion of the book of Mishlei, describing the woman of valor as the ideal wife and mother.

The Nazi officers and their wives were flattered to have the beautiful, poised Arab aristocrat at their parties.

    Latest Poll

    Do you think the FAA ban on US flights to Israel is political?






    View Results

    Loading ... Loading ...

Printed from: http://www.jewishpress.com/sections/jewess-press/impact-women-history/aviv-tsalik-my-champion/2013/06/14/

Scan this QR code to visit this page online: