Tag: customer service
Israeli Ministries to Use A.I. to Boost Customer Services
A tender published by the ministry for AI project proposals comes on the heels of a Cabinet decision to implement state-of-the-art computer-run technology in government ministries.
Haifa U Research Confirms, ‘Think Good & It Will Be Good!’
Researchers at the University of Haifa find that it is better for customer service employees to express positive emotions rather than show neutrality in their work.
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