What do we do when our emotions start to control us?
Researchers at the University of Haifa find that it is better for customer service employees to express positive emotions rather than show neutrality in their work.
People are not influenced by rational argument, but rather by emotion, so make your appeals powerful and emotional.
Printed from: http://www.jewishpress.com/multimedia/radio/israel-news-talk-radio/soul-talk/soul-talk-how-to-overcome-negative-thoughts-and-find-inner-peace-audio/2017/02/14/
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