A team of high-ranking United Airlines officials at its Newark Airport hub met on Monday with Duvi Honig, founder and CEO of the Orthodox Jewish Chamber of Commerce, to discuss the airline’s relationship with the Jewish community, its families and business travelers.
The airline reached out to the Chamber after it had publicized a recent troubling incident that involved a young Jewish mother, which was later followed by another troubling incident with an elderly Jewish couple.
At the meeting, Magda Morais, Managing Director of Customer Service; Matt Colbert, Director of NY/NJ Strategic Initiatives; and Jon Gooda, Director of Customer Service; listened intently as Mr. Honig shared the Jewish community’s concern over the incidents and the Chamber’s mission to build positive relationships between the community and all echelons of the business world.
The United officials expressed their “disappointment” in these events and vowed to take concrete steps to battle anti-Semitism in its ranks, improve customer service, and prevent any similar incidents in the future. They thanked the Chamber for bringing the relevant issues to their attention and working to build bridges between the community and the airline, which is currently the fourth largest in the nation.
Honig issued a statement saying, “I would like to thank United for their commitment to work with the Chamber and our community. We look forward to continue to work together with United and to help them make the skies as friendly as they can be.”